Embedded Files
Homepage - Privacy Policy
Privacy Policy
We appreciate your visit to our site!
At By Natives, we take the protection of your personal information very seriously. We strive to do everything in our power to safeguard any personal data you provide us when you inquire about or book a holiday or other travel service with us, visit our website, or interact with us through other means.Booking & Payment Policy
Upon reserving a tour via our online platform, we necessitate the collection of certain personal details to facilitate your booking and deliver an optimal service experience. This includes your full name, preferred method of contact, and pertinent booking information.For the purpose of enhancing our marketing strategies, we also gather data related to your travel preferences. This encompasses your country of origin, age bracket, travel style, discovery method for our services, previous experiences with our tours, and subsequent travel plans post your engagement with By Natives Tours.
Please note that this data is anonymized prior to being utilized by our Marketing and Development Department to ensure your privacy.
In the event of an online payment, your transaction will be securely processed through the Cybersource Visa solution, further safeguarding your personal information.
If you fail to provide personal information
In the event that you are unable to supply the necessary data, either as mandated by law or as required to facilitate your chosen travel arrangements, we regret to inform you that we will be unable to provide the services associated with your booking or prospective booking. This could potentially lead to By Natives being unable to process your booking, resulting in the cancellation of the same. Please note that in such circumstances, the cancellation will be treated as initiated by you.Third Parties Policy
We are committed to maintaining the confidentiality of your personal information. Except as explicitly stated or when legally required, we will not disclose your personal information to third parties. We ensure that our service providers, who may come into contact with your data, adhere to the same stringent data protection standards.In certain instances, By Natives may promote tours operated by our third-party partners. In these cases, we will transfer relevant personal data to the provider with whom you have made your booking. This may include your name, contact details, the names of accompanying guests, and any preferences or other information you specified at the time of your booking.
Should you have any queries regarding your booking, we may contact the provider and request them to address your concerns. In the event of any reservation-related disputes, we may provide the provider with pertinent information about the reservation process to facilitate the resolution of the dispute. This is part of our commitment to ensuring a seamless and satisfactory service for you.
Resellers & Online Travel Agencies Policies
We are privileged to collaborate with an extensive network of esteemed resellers. These strategic partners play a crucial role in the distribution and promotion of By Natives’ offerings. When you secure a reservation through one of our partner reseller platforms, they will share certain personal information with us to facilitate and manage your booking. This information may include, but is not limited to, your name, email address, physical address, and other pertinent details.In turn, our resellers may receive specific portions of your data related to the reservation you made, such as your name and email address. This reciprocal exchange of information ensures a seamless and efficient booking process for our valued customers.
We encourage you to review the privacy policy of our reseller’s website when making a reservation. This will provide you with a comprehensive understanding of how they handle and process your personal data. Your privacy is of utmost importance to us, and we are committed to maintaining the highest standards of data protection.
Google Sites
Report abuse